1. Introduction

JH The Better Life Philippines Elim OPC (“Company”, “we”, “our”, or “us”) values your privacy and is committed to protecting your personal data in accordance with Republic Act No. 10173, also known as the Data Privacy Act of 2012(the “DPA”). This policy outlines what data we collect, how we use it, and the rights you have as a data subject.

By using our website or services, you consent to the collection and use of your personal information as described in this policy.

2. Information We Collect

We may collect the following personal data:

• Personal Information: Full name, date of birth, gender, marital status, and nationality.
• Contact Information: Home address, email address, and telephone/mobile numbers.
• Employment Details: Occupation, company name, and business address.
• Financial Information: Bank account details, credit card information, and other financial data necessary for transactions.
• Sensitive Personal Information: Health records, religious affiliations, and other sensitive data, only when necessary and with explicit consent.

3. Purpose of Data Collection

We collect and process personal data for the following purposes:

• Service Provision: To provide our products and services, including customer support and account management.
• Transaction Processing: To process payments, invoices, and other financial transactions.
• Communication: To send updates, newsletters, and promotional materials, subject to your consent.
• Compliance: To comply with legal obligations, regulatory requirements, and lawful orders of public authorities.
• Improvement: To enhance our services, conduct research and analysis, and develop new products.

4. Data Sharing and Disclosure

We may share your personal data with:

• Service Providers: Third-party vendors who assist in our operations, under strict confidentiality agreements.
• Affiliates: Our subsidiaries and affiliates, for purposes consistent with this policy.
• Regulatory Authorities: Government agencies, law enforcement, or other authorities as required by law.

We ensure that any third parties with whom we share your data uphold the same level of data protection as mandated by the DPA.

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Once the data is no longer needed, we securely dispose of or anonymize it to prevent unauthorized access.

6. Data Security

We implement appropriate organizational, physical, and technical measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Access Controls: Limiting access to personal data to authorized personnel only.
• Encryption: Using encryption technologies to safeguard data during transmission and storage.
• Regular Audits: Conducting periodic security assessments and audits to ensure data integrity.

7. Rights of Data Subjects

Under the DPA, you have the following rights:

• Right to Be Informed: You have the right to be notified and furnished with information before your personal data is entered into our processing system.
• Right to Object: You have the right to object to the processing of your personal data, including processing for direct marketing, automated processing, or profiling.
• Right to Access: You have the right to access your personal data upon demand.
• Right to Rectification: You have the right to dispute the inaccuracy or error in your personal data and have it corrected immediately.
• Right to Erasure or Blocking: You have the right to suspend, withdraw, or order the blocking, removal, or destruction of your personal data.
• Right to Data Portability: You have the right to obtain a copy of your personal data in an electronic or structured format.
• Right to Damages: You have the right to be indemnified for any damages sustained due to inaccurate, incomplete, outdated, false, unlawfully obtained, or unauthorized use of personal data.
• Right to File a Complaint: You have the right to file a complaint with the NPC for any violation of your data privacy rights.

8. Consent

By providing your personal data to us, you consent to the collection, use, storage, and processing of your information as described in this policy. You may withdraw your consent at any time by contacting us, subject to legal or contractual restrictions.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically to stay informed about how we protect your personal data.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:

Data Protection Officer
JH The Better Life Philippines Elim OPC
Tel No: +632 70036495
Email: admin@eliminternationalph.com
Address: 705 Jp Rizal Street Makati City